Refund conditions
- Products must be refunded within 30 days of receipt.
- The product must be in unused condition and in its original packaging.
Refund requests must be made at or by phone at 6192900332.
Refund process
- After submitting a refund request, we will provide a return address.
- You need to return the product to our return address within 5 business days.
- Once the product has been received and inspected, we will process your refund within 7 working days.
Refund method
- Refunds will be refunded through your original payment method.
- If the original payment method is not available, we will negotiate with you another way to refund your money.
Non-refundable circumstances
- Requests beyond the refund period.
- Any used or damaged products.
- Any product that is not returned in accordance with the return process provided by us.
Product assurance
PuraRida offers a quality guarantee on all Mug and Cup Cover products. If there is a quality problem with the product under normal conditions of use, we will provide free replacement or repair services.
Warranty period
- Our product guarantee period is 12 months from the date of purchase.
Scope of warranty
- Guarantee to cover any problems due to material or process defects.
- Ensure that damage caused by improper use, accident or wear is not covered.
User reviews and feedback
We encourage users to provide feedback on our products and services. User reviews will be used to improve the quality of products and services.
Comment policy
- User comments should be truthful, legitimate and not contain abusive or defamatory content.
- We reserve the right to remove inappropriate comments.
Intellectual property
All content on this site, including but not limited to text, images, trademarks, and software, is protected by intellectual property laws.
Intellectual property statement
You may not copy, modify or distribute the content of the Site, except with our express written consent.
Data retention
We will retain user data in accordance with legal requirements and business needs.
Data retention period
We will retain user data for a reasonable period after the completion of the purpose of use, usually not more than 5 years.
Data breach notification
In the unfortunate event of a data breach, we will notify affected users and regulators as required by applicable law.
Notification procedure
- We will notify users and regulators within 72 hours of discovering a data breach
company:PRESTIA CONSULTING LLC
Address:104 MARTIN AVE,ELLWOOD CITY, PA 16117
Phone:6192900332
Email:[email protected]